Hot Asset in Corporate America: Anthropology Degrees

by Del Jones

Don’t throw away the MBA degree yet. But as companies go global and crave leaders for a diverse workforce, a new hot degree is emerging for aspiring executives: Anthropology. The study of man is no longer a degree for museum directors. Citicorp created a vice presidency for anthropologist, Steve Barnett, who discovered early warning signs to identify people who don’t pay credit card bills. Not satisfied with consumer surveys, Hallmark is sending anthropologists into the homes of immigrants, attending holidays and birthday parties to design cards they’ll want. No survey can tell engineers what women really want in a razor, so marketing consultant Hauser Design sends anthropologists into bathrooms to watch them shave their legs. Unlike MBAs, anthropology degrees are rare: one undergraduate degree every 26 in business and one anthropology Ph.D. for every 235 MBAs. Anthropology textbooks now have chapters on business applications. The university of South Florida has created a course of study for anthropologists headed for commerce. Motorola corporation lawyer, Robert Faulkner, got his anthropology degree before going to law school. He says it becomes increasingly valuable as he is promoted into management. "When you go into business the only problems you’ll have are people problems," was the advice given to teen-ager Michael Koss by his father in the early 1970s. Koss, now 44, heeded the advice, earned an anthropology degree from Beloit College in 1976, and is today CED of the Koss headphone manufacturer. Katherine Burr, CEO of the Hanseatic Group, has masters in both anthropology and business from the University of New Mexico. Hanseatic was among the first money management programs to predict the Asian crisis and last year produced a total return of 315% for investors. "My competitive edge came completely out of anthropology," she says. "The world is so unknown, changes so rapidly. Preconceptions can kill you." Companies are starving to know why some pickups, even though they are more powerful, are perceived by consumers as less powerful, says Ken Erickson, of the Center for Ethnographic Research. It takes trained observation, Erickson says. Observation is what anthropologists are trained to do.

Source: USA TODAY
Thursday, February 18, 1999
www.usatoday.com